Telecommunication and IT infrastructure maintenance

Are you the owner of a hotel, campsite, restaurant or other tourist facility on Pelješac or Korčula? Are you looking for a reliable partner to maintain your telecommunications and IT infrastructure? Connected.hr offers top-notch maintenance services tailored to the unique needs of the tourism sector on the Adriatic.

Wartung der Telekommunikations und IT-Infrastruktur
In a few lines

Why is infrastructure maintenance crucial for your business on Pelješac and Korčula?

A stable telecommunications and IT infrastructure ensures continuous and uninterrupted business operations.

This means that your systems and applications operate without interruption, reducing the risk of data and time loss.

Regular maintenance prevents unexpected failures that can cause long downtimes and significant revenue losses.

In the tourism sector, where seasonality is pronounced, any downtime during the peak season can have serious financial consequences.

Nowadays, cyber threats are becoming more frequent and sophisticated. Proactive maintenance includes regular security checks and upgrades that protect your network from attacks.

Ensuring data security is a key element of business, especially in sectors such as tourism and hospitality, where guests’ personal data is sensitive and confidential.

Regularly updating security protocols protects not only your business, but also the trust of your customers.

In a highly competitive tourism sector, reliable and modern infrastructure can be a key differentiator.

Guests coming to Pelješac and Korčula increasingly expect a seamless digital experience, from online booking to using advanced services during their stay

A well-maintained infrastructure allows you to offer advanced services such as personalized digital concierge services or IoT solutions in rooms.

Our maintenance service includes optimizing network performance to ensure maximum speed and efficiency.

Regular maintenance allows for faster removal of bottlenecks and improvement of overall system functionality.

In the tourism of Pelješac and Korčula, where speed of service is crucial, optimized systems can significantly improve guest experience and staff efficiency.

In the tourism and hospitality industry, service quality directly impacts guest satisfaction.

A stable and reliable infrastructure ensures that guests have access to all the digital services they need, which improves their experience and increases satisfaction.

Guests expect a reliable internet connection, fast check-in and check-out, and the availability of online services such as reservations and information about local attractions.

Our maintenance service helps you meet these expectations.

Although infrastructure maintenance requires some investment, it is more cost-effective in the long run than a reactive approach.

Regular maintenance extends the life of equipment and systems, reducing the need for costly replacements.

In the tourism sector, where seasons are intense, preventive maintenance during the off-season can prevent costly downtime during peak seasons.

On the palm of the hand

Personalized Status Page

Our Personalized Status Page gives you a customized view of the current state of your network through a clear web page that displays real-time availability.

Here you can monitor the status of key components and services of your network infrastructure, tailored to your needs and interests.

We regularly update the information to provide you with a precise insight into the current situation and inform you of any potential problems or maintenance that may affect your service.

In case of any problems with your infrastructure, we will automatically send you an e-mail notification so that you are always informed.

See for yourself. 🔗

Connected Statusna stranica
What do we offer?

Our maintenance services

Reactive maintenance

  • Guaranteed response time (>=48h)
  • Availability during business hours
  • System upgrades tailored to the specific needs of your facility
  • Network optimization for seamless operation during peak season
  • Remote reconfiguration, ideal for quick interventions without the need for physical presence
  • Backup creation
  • Personalized Status pages

Proactive maintenance ⭐

  • Includes all services as Reactive with the addition of:
  • Guaranteed field response time (>=24h), essential for maintaining business continuity
  • Availability during and after business hours, 24/7 support during and outside of the tourist season
  • Continuous and detailed monitoring of network device telemetry
  • Proactive security checks
  • Proactive performance optimization is a guarantee of the best possible service for you and your guests
  • Preventive maintenance to prevent potential problems, especially important before the start of the season on Pelješac and Korčula

Stable infrastructure is vital for high levels of customer satisfaction, especially in the tourism of Pelješac and Korčula where guests expect a reliable and fast internet connection.

What’s worse than no WiFi? Bad WiFi!

Our maintenance services ensure that your network is always operating optimally, reducing the risk of downtime and increasing the efficiency of your business.

Request a quote

Fast and simple

Contact Connected.hr today and find out how we can improve your telecommunications and IT infrastructure on Pelješac and Korčula, ensuring your guests have an unforgettable digital experience during their vacation!

And while you’re at it, read what our clients say about us. 🔎