For tourism and business

Telecommunication and IT infrastructure maintenance

Are you the owner of a hotel, campsite, restaurant or other tourist facility on Pelješac or Korčula? Are you looking for a reliable partner to maintain your telecommunications and IT infrastructure? Connected.hr offers top-notch maintenance services tailored to the unique needs of the tourism sector on the Adriatic.

Network availability dashboard, a status notification and a shield symbolizing protected infrastructure

Why maintenance

Why is infrastructure maintenance crucial for your business on Pelješac and Korčula?

  • Stability during the tourist season

    A stable telecommunications and IT infrastructure ensures continuous and uninterrupted business operations.

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    This means that your systems and applications operate without interruption, reducing the risk of data and time loss.

    Regular maintenance prevents unexpected failures that can cause long downtimes and significant revenue losses.

    In the tourism sector, where seasonality is pronounced, any downtime during the peak season can have serious financial consequences.

  • Security

    Nowadays, cyber threats are becoming more frequent and sophisticated. Proactive maintenance includes regular security checks and upgrades that protect your network from attacks.

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    Ensuring data security is a key element of business, especially in sectors such as tourism and hospitality, where guests’ personal data is sensitive and confidential.

    Regularly updating security protocols protects not only your business, but also the trust of your customers.

  • Competitive advantage

    In a highly competitive tourism sector, reliable and modern infrastructure can be a key differentiator.

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    Guests coming to Pelješac and Korčula increasingly expect a seamless digital experience, from online booking to using advanced services during their stay.

    A well-maintained infrastructure allows you to offer advanced services such as personalized digital concierge services or IoT solutions in rooms.

  • Performance optimization

    Our maintenance service includes optimizing network performance to ensure maximum speed and efficiency.

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    Regular maintenance makes it faster to remove bottlenecks and improves how the whole system works.

    In tourism on Pelješac and Korčula, where speed of service is crucial, optimized systems can significantly improve the guest experience and staff efficiency.

  • User satisfaction

    In the tourism and hospitality industry, service quality directly impacts guest satisfaction.

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    A stable and reliable infrastructure ensures that guests have access to all the digital services they need, which improves their experience and increases satisfaction.

    Guests expect a reliable internet connection, fast check-in and check-out, and the availability of online services such as reservations and information about local attractions.

    Our maintenance service helps you meet these expectations.

  • Long-term profitability

    Although infrastructure maintenance requires some investment, it is more cost-effective in the long run than a reactive approach.

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    Regular maintenance extends the life of equipment and systems, reducing the need for costly replacements.

    In the tourism sector, where seasons are intense, preventive maintenance during the off-season can prevent costly downtime during the peak season.

Real-time insight

Personalized Status Page

Our Personalized Status Page gives you a customized view of the current state of your network through a clear web page that displays real-time availability.

Here you can monitor the status of key components and services of your network infrastructure, tailored to your needs and interests.

We regularly update the information to provide you with a precise insight into the current situation and inform you of any potential problems or maintenance that may affect your service.

In case of any problems with your infrastructure, we will automatically send you an email notification so that you are always informed.

See for yourself
Connected status page on a smartphoneConnected status page on a smartphone

Maintenance plans

Our maintenance services

Reactive maintenance

  • Guaranteed on-site response time within 48 h
  • Availability during business hours
  • System upgrades tailored to the specific needs of your facility
  • Network optimization for seamless operation during peak season
  • Remote reconfiguration, ideal for quick interventions without the need for physical presence
  • Backup creation
  • Personalized status page
Request a quote

Plan comparison

ServiceNo contractReactiveRecommendedProactive
Guaranteed on-site response timeBest effortWithin 48 h
AvailabilityBusiness hoursBusiness hours
Remote reconfigurationIncludedIncluded
Priority over customers without a contractNot includedIncluded
System upgrades tailored to your facilityNot includedIncluded
Network optimization for peak seasonNot includedIncluded
Backup creationNot includedIncluded
Personalized status pageNot includedIncluded
Network device telemetry monitoringNot includedNot included
Proactive security checksNot includedNot included
Proactive performance optimizationNot includedNot included
Preventive maintenance before the seasonNot includedNot included

What’s worse than no Wi-Fi? Bad Wi-Fi!

Stable infrastructure is vital for high levels of customer satisfaction, especially in tourism on Pelješac and Korčula, where guests expect a reliable and fast internet connection.

Our maintenance services ensure that your network is always operating optimally, reducing the risk of downtime and increasing the efficiency of your business.

Got a question?

Frequently asked questions

Who is maintenance for?

Hotels, campsites, apartments, villas, restaurants, cafés, bars and offices on Pelješac and Korčula. Anyone whose network has to work, especially in season.

What does maintenance cover?

Your network equipment: Wi-Fi access points, switches and routers. We agree on the exact scope for your property.

Can I sign up for the season only?

Yes. Besides a year-round contract, we also offer a seasonal one, tailored to your business.

What if something breaks?

Call or email us. If the problem can be solved remotely, we will first try to fix it that way, depending on its scope and its impact on your business. If the remote attempt does not resolve it, we will be on site within 48 h (Reactive) or 24 h (Proactive).

Do you maintain equipment installed by someone else?

It depends on the equipment and the state of the network. Before signing a contract, we review your existing network and suggest the best solution: maintaining the current system or upgrading it.

Where do you work?

Across the whole of Pelješac and Korčula, from Ston to Vela Luka. On Pelješac, among others: Brijesta, Broce, Drače, Hodilje, Janjina, Kučište, Kuna, Lovište, Mali Ston, Orebić, Podobuče, Potomje, Sreser, Ston, Trpanj, Trstenik, Viganj and Žuljana. On Korčula: Blato, Brna, Čara, Korčula, Lumbarda, Prigradica, Prižba, Pupnat, Račišće, Smokvica, Vela Luka, Zavalatica and Žrnovo. If your town is not listed, just get in touch.

How much does maintenance cost?

It depends on the size of the network, the plan and the length of the contract. Tell us about your property, and you will receive a quote within 2 business days.

Request a quote

Fast and simple

Start your inquiry

Contact Connected.hr today and find out how we can improve your telecommunications and IT infrastructure on Pelješac and Korčula, ensuring your guests have an unforgettable digital experience during their vacation!

And while you’re at it, read what our clients say about us.